At Fun Trubble, we want you to be happy with your purchase. Please review the policy below carefully before placing an order.
Orders may be canceled within 24 hours of purchase for a full refund.
Once an order has been shipped, it can no longer be canceled.
We will offer a refund or free replacement if the item you receive is incorrect or damaged.
If you wish to request a return or exchange, please contact our customer service team within 30 days of receiving your order at:
Email: info@funtrubble.com
Please include your order number, a description of the issue, and clear photos showing the problem or defect.
To be eligible for a return:
Your request must be made within 30 days of delivery
Items must be unused, unworn, and in the same condition as received
Items must be returned in original packaging where possible
After 30 days, we unfortunately cannot offer a refund or exchange.
Fun Trubble is not responsible for:
Packages marked as delivered but lost, stolen, or missing
Damage caused by laundering, dry-cleaning, or improper care, including but not limited to stains, burns, shrinkage, discoloration, wrinkling, tearing, ripping, bleaching, ironing, heat damage, or hardware damage
Orders returned due to incorrect shipping information provided by the customer
Packages not received because delivery attempts were not rescheduled within the carrier’s timeframe
Shipping charges are non-refundable in these cases.
If the return is due to customer error (wrong size, change of mind, etc.), the customer is responsible for return shipping costs.
If the return is due to our error (incorrect or damaged item), Fun Trubble will cover return shipping costs or provide a replacement at no additional charge.
Returns must be approved in advance.
Returns sent without prior authorization will not be eligible for a refund, exchange, store credit, dispute, or chargeback and may not be returned to the customer except in special circumstances at the customer’s expense.
Return authorization can be requested by emailing:
info@funtrubble.com
Once your return is received and inspected, we will notify you by email regarding approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing times vary by bank or payment provider and may take several business days
If you have not received your refund:
Check your bank account
Contact your credit card company
Contact your bank
If the issue persists, please contact us at info@funtrubble.com.
If you have any questions about this Refunds & Returns Policy, please contact:
Fun Trubble
Website: http://funtrubble.com
Email: info@funtrubble.com